okbtoto Casino & Sportsbook Data Care

This page describes what we collect when you use okbtoto and how we keep that data protected. We believe transparency about data handling builds trust between our platform and the users who rely on us. Our services are available only where local law permits.

When you open an account on okbtoto, deposit funds via DANA or e-wallet, or place a wager on Liga 1 or a live-dealer table, we collect information necessary to verify your identity, process your payment, and deliver the service. We do not sell your data to third parties. We do not use your account history to profile you for marketing outside okbtoto. This policy sets out exactly what we do, why we do it, and what rights you have.

Our commitment is straightforward: we collect only what we need, we store it securely, and we respect your control over it. If you have questions about how we handle your information, our support team can assist in English or your preferred language.

What We Collect on okbtoto

Account and identity data

We collect your name, email address, phone number, and date of birth when you register. We also collect your residential address and national ID number (or passport number if you are outside Indonesia) during account verification. This information is required by law in supported jurisdictions and allows us to confirm you are of legal age and eligible to use our platform.

Payment and transaction history

When you deposit funds via DANA, e-wallet, mobile banking, or a bank virtual account, we record the amount, the payment method, the timestamp, and the transaction reference. We keep this record for accounting, fraud prevention, and to help you track your account balance. We also store withdrawal requests and the bank account or e-wallet you nominate for payouts.

Gameplay and betting activity

We log which games you play, which football markets you view (Liga 1, Piala AFF, Champions League), and the bets you place. This data helps us detect unusual patterns that might indicate account compromise or fraud. It also allows us to calculate your account balance and settle your winnings or losses fairly.

Device and access logs

We record the IP address, browser type, and device model you use to access okbtoto. We also log login times and failed login attempts. This information helps us secure your account and investigate unauthorized access.

Communication records

If you contact our support team via email, chat, or phone, we keep a record of your message and our response. We use these records to resolve disputes, improve our service, and train our support staff.

KYC (Know Your Customer)

Identity verification required by law; we collect government ID and proof of address.

AML (Anti-Money Laundering)

We screen accounts and transactions against sanctions lists to comply with regulations.

Cookies and tracking

We use session cookies to keep you logged in; we do not use third-party tracking pixels.

Our okbtoto Data Policy

How we use your data

We use your information to deliver okbtoto's core services: account creation, payment processing, game delivery, and customer support. We also use it to detect fraud, comply with legal obligations, and improve our platform. We do not use your data for marketing outside okbtoto without your explicit consent. We do not share your betting history or account balance with third parties unless required by law or a court order.

Third-party processors

We work with payment processors (such as DANA and e-wallet providers), identity verification vendors, and cloud hosting providers. These partners process your data only on our instruction and are bound by confidentiality agreements. Our servers may sit outside your jurisdiction; data transfers comply with applicable law. We do not permit these vendors to use your data for their own purposes.

Your rights

You have the right to request a copy of the data we hold about you. You may ask us to correct inaccurate information or delete your account and associated records (subject to legal retention requirements). You may also object to certain uses of your data. To exercise these rights, contact our support team with your request and proof of identity.

Data retention

We retain your account data for as long as your account is active. After you close your account, we keep transaction records and identity documents for a minimum of five years to comply with anti-money-laundering regulations. We delete other personal data within ninety days unless we are required by law to retain it longer.

Security measures

We encrypt your password and payment information using industry-standard TLS encryption. We restrict access to your data to authorized okbtoto staff and our trusted processors. We conduct regular security audits and maintain incident response procedures. However, no system is completely secure; we cannot guarantee absolute protection against all threats.

We believe that clear data practices and user control build the foundation of a trustworthy platform.

Cookies and local storage

We use session cookies to maintain your login state and remember your language preference. These cookies expire when you close your browser. We do not use persistent tracking cookies or third-party analytics pixels. You may disable cookies in your browser settings, but this may limit okbtoto's functionality.

Contact and updates

If you have questions about this policy or wish to exercise your data rights, contact our support team. We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on okbtoto. Your continued use of the platform after such notice constitutes acceptance of the updated policy.

Last updated: January 2025. This policy applies to all users of okbtoto in supported jurisdictions where our services comply with local regulation.